25 Years of ISO 9001 Certification
In the early 2000s, Roxboro decided to bid on MTQ contracts as part of its expansion. Since compliance with ISO quality standards had become one of the requirements imposed by the ministry on bidders, our organization took all the necessary steps to obtain ISO 9001 certification in 2001 for the first time in its history. This internationally recognized certification reflects our commitment to ensuring customer satisfaction and maintaining the efficiency of our processes.
Cela fait maintenant 25 ans, audits annuels après audit annuels que nous renouvelons cette certification grâce à la participation de tous.
Cette longévité reflète non seulement notre stabilité, mais aussi notre volonté constante de maintenir des standards élevés dans tout ce que nous réalisons.
“Quality is never an accident; it is always the result of intelligent effort.”
— John Ruskin
Être certifié ISO 9001 depuis 25 ans, ce n’est pas simplement une obligation contractuelle pour répondre aux exigences de nos clients, c’est aussi, et surtout, notre volonté de gagner en efficacité tout en assurant la satisfaction de nos clients.
Over the years, our Quality Management System has allowed us to:
– Identify our strengths and work on our weaknesses in order to limit and define potential risks of failure;
– Optimize and standardize our internal processes;
– Ensure greater consistency in our operations by fostering cohesion among all our different departments;
– Stand out from the competition by reducing our costs, improving our ways of doing things, and increasing our productivity.
ISO 9001 certification is not a one-time objective, but a true corporate culture. It is only possible through the commitment and participation of everyone.
Every department and every member of our teams contributes to this approach by:
– Following clear procedures;
– Participating in continuous improvement;
– Maintaining a high level of standards in their work while developing their skills through training provided by our organization.
For our clients, this certification represents:
– a guarantee of reliability;
– consistent service quality in compliance with applicable standards;
– une organisation structurée et professionnelle;
– a lasting commitment to customer satisfaction.
After 25 years of ISO 9001 certification, the company’s goal is to continue sustainable growth, develop and maintain long-term relationships with clients, and continuously evolve while delivering high-quality services.
Certification is not an end in itself; it is an opportunity to improve and reinvent ourselves every day.
Thanks to everyone’s commitment, we can be proud to maintain a high-performing quality management system that allows us to play a leading role among Quebec’s construction industry leaders.
25 Years of ISO 9001 Certification
How does a road infrastructure project proceed in
Over 50 years of expertise as a trusted partner in construction and civil engineering.
Part of the Roxboro Bauval Group.
1620 Newman Crescent
Dorval, Quebec
H9P 2R8
87, Émilien-Marcoux
Blainville, Québec
J7C 5M1
2500, Léon-Trépanier
Trois-Rivières, Québec
G9A 5E1
864, rang de l’achigan Sud
Épiphanie, Québec
J5X 3M9
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RBQ 1258-2003-97